Tandberg RX1290 issue.

[onio]

hello
i have some answer,i have i tandberg receiver RX1290.but i can't receiver HD(16APSK ,H264 HD decoding) signals satellite.i can receiver SD(8PSK ,H264 SD decoding) signals.can anybody help me?

[NECRAT]

Sure.

First off, welcome to the forum. I moved your topic onto its own thread, so hopefully you can get more eyes this way.

The Tandberg RX1290 is a LICENSE driven receiver.

If you are using the output as SD-SDI, and receiving an HD signal, the receiver must come with the HD Downconver option enabled on it.
Your best bet is to tie into the thing using a web interface and see what features are and aren't licensed.

If you are not even receiving the signal, then you could have a issue with the receiver's firmware has gone corrupt. Give the receiver a factory reset and try it from there.

Also make sure you are using the latest firmware. (At least 3.15.0 or higher). Tandberg will email you the installer and firmware for this receiver at no charge.

I have several of these, and would be glad to assist you with it.

To also help us better, can you describe in more detail the specific problem you are having?

Thanks,
-- Mike

[NECRAT]

i see web interface,i'm attached pic
now i buy license?
http://imageshack.us/f/822/5432h.jpg
16APSK disabled

[w4cl]

It looks like from your picture that none of the HD features are licensed but the SD S2 (h.264) is.

[onio]

It looks like from your picture that none of the HD features are licensed but the SD S2 (h.264) is.

now i'm buy HD license?

[NECRAT]

It looks like from your picture that none of the HD features are licensed but the SD S2 (h.264) is.

now i'm buy HD license?

That is correct, now you have to contact Ericsson and purchase a license for the receiver.
(Ericsson bought out Tandberg)

http://www.ericsson.com/article/television_20100929165259

[NECRAT]

You want the following items licensed:

16QAM Decoding
H264 HD Decoding
MPEG2 4:2:2 HD Decoding
DVB-S2 16APSK
DVB-S2 32APSK

You probably will want the AAC Audio Decoding turned on too.

[onio]

You want the following items licensed:

16QAM Decoding
H264 HD Decoding
MPEG2 4:2:2 HD Decoding
DVB-S2 16APSK
DVB-S2 32APSK

You probably will want the AAC Audio Decoding turned on too.

okey tnks.sound is okey.i'm checked

[vhfuhf]

hi just out of curiosity, how much is a typical license that you have to purchase from Ericsson?

[w4cl]

We have stopped buying the Tanberg's and have started buying the Sencore's. They seem to decode better than the Tanberg's, particularly for S2. If the Tanberg's can't get it, the Sencore's do. We have six Sencore's now.

[NECRAT]

We have stopped buying the Tanberg's and have started buying the Sencore's. They seem to decode better than the Tanberg's, particularly for S2. If the Tanberg's can't get it, the Sencore's do. We have six Sencore's now.

We've had the exact oppisite results as you have. We've gone more with the Tandbergs than the Sencores, due to the frequent issues we seem to have with the Sencore gear.
Out of the 5 Tandbergs and 4 Sencores we have, 2 Sencores have been returned back to the factory for board failure (Sencore covers the repair, as they know of a defective chipset) , and 0 for the Tandbergs. We also find the Sencores need to be reset more often and are more likely to fail on "long term use" (decoding for a long time).

We used to use two Sencore to decode our ASI feeds from Master Control, and after all these little hits on them, and other weird issues, we replaced them with Tandbergs, and not only did the odd ball hits stop, we also saw an improvement in the motion quality on the video. The other thing is with our HD-ENG receive. The Sencore won't decode the captioning off of the feed from our MTX5000, whereas the Tandberg has no problem with it.

So in my case, I've had a lot better success with the RX1290 than I have with the MRD 3187B

[vhfuhf]

hi there,

no one's really answered my question though.

how much does a typical license cost? is it an annual thing?

Is there a price difference licenses for a Sencore then a Tandberg/Erricson?

thanks,

[NECRAT]

The license is a one time cost to activate portions of your receiver.

And you need to contact Tandberg directly to get your answer.

(678) 812-6300

[onio]

hi there,

no one's really answered my question though.

how much does a typical license cost? is it an annual thing?

Is there a price difference licenses for a Sencore then a Tandberg/Erricson?

thanks,

now tandberg is erricson

[NECRAT]

now tandberg is erricson

Yup. I stated this about 7-8 posts up...

That is correct, now you have to contact Ericsson and purchase a license for the receiver.
(Ericsson bought out Tandberg)

http://www.ericsson.com/article/television_20100929165259